Cancellation Policy

Due to our class size limits and in order to be fair to your fellow students, we kindly ask that you cancel/reschedule a class at least 2 HOURS PRIOR to the start time in order to keep the credit for your class if you are unable to attend. If you do not cancel within this period or if you are a no-show to the class, you will lose the class, as if you had attended (drop-ins will lose the drop-in purchased, punch card holders will lose the punch, etc.) Unlimited package holders and all monthly members will be charged a $20 fee to their credit card on file per class missed. We unfortunately cannot make any exceptions to this policy.

Wait Lists

Our classes are popular and can fill up but we do have a wait list available and spots tend to open up! Signing yourself up on the wait list is treated the same way as if you are signing up for a class. If you do get added in before the start of class, you will receive an email notification. If you need to cancel, you must do so no later than 2 hours before, otherwise, the same late policy applies (see above). If the class is full and a spot does not open up, then you will not be considered enrolled in class and will not be charged a late fee if you don’t show up. We unfortunately cannot make any exceptions to this policy.

Schedule Change

To ensure the optimal learning environment, please note that if there are fewer than two participants registered for a class, we reserve the right to cancel the session at our discretion.

While we always encourage and support our students to attend and participate in scheduled classes, occasionally, low enrollment may impact the feasibility of conducting a class. This policy allows us to maintain the quality and effectiveness of our instruction, ensuring that each student receives the attention and personalized guidance they deserve.

We understand that schedule changes can be inconvenient, and we will make every effort to notify affected participants in a timely manner if a cancellation occurs. In such cases, we may offer alternatives, such as rescheduling or transferring to another class, to accommodate our students' needs.

Other Policies

• • All class purchases are final and may not be refunded, credited, or transferred.

  • If you wish to cancel your recurring membership, please notify us in advance before the next billing cycle. 

  • Any injuries and medical conditions a student has that could affect his or her safety must be reported to the instructor before class; similarly, students must immediately report to the instructor any injuries incurred during class.

  •  Students under the influence of alcohol or drugs are not allowed to participate in class.

  • Students will defer to the instructor in all matters during class.

  • Students must abide by level-prescribed dance moves. For example, no student should be inverting during a Level 1 class.

  • No student may spot another student.

  • We encourage you to dress in whatever makes you feel comfortable and is appropriate for that class.

  • We ask that students be respectful when using cell phones in class and when posting photos or videos to social media sites.

  • We kindly ask that you contact the studio if you’re running late, if you’re more than 10 minutes late to class you will not be allowed to attend.

  • Strict 2-hour late cancellation policy for all classes You will either lose the class or be charged a $20 late cancellation charge.

  • Above all, this studio is a safe and accepting place for the community of members it supports; any acts to the contrary will not be tolerated.